What is ACAMS’ web seminar cancellation and refund policy?
A. Cancellations: If you are unable to attend a web seminar, cancellations must be made in writing, by email, letter or fax, three (3) business days prior to the web seminar in order to receive a full refund. Later cancellations will be charged in full or issued a credit toward future programs. Substitutions: Substitutions may be made at any time prior to the beginning of the event. Substitutions must be requested in writing, by fax, email or mail. Please note that if the transfer is made from an ACAMS member to a non-ACAMS member, you will be charged the difference in cost. No Shows: If the registrant does not log on to the web seminar and does not designate a substitute attendee prior to the event, the registrant will be responsible for the full registration fee. ACAMS Cancellations / Rescheduling: In the event that ACAMS should cancel a web seminar, all paid registrants of that seminar will receive a full refund. ACAMS reserves the right to cancel or reschedule a web seminar at any