What is an investigation and how is it initiated?
A. An investigation is a process in which CCL staff takes steps and gather facts in response to receiving a report to licensing. When a report is received from someone alleging a violation, an investigation is conducted to determine the validity of the allegations and to ensure the protection of children in care. When a report is received as a self-report from an operation or home an investigation is conducted to determine that the operation handled the incident in compliance with regulations that there is no future risk to children in care. An investigation may or may not require an inspection but all reports have some degree of investigation.
