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Q:

What is BC Ferries' Lost and Found policy?

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Staff at our terminals make every effort to safeguard found property to allow a reasonable time period for owners to contact BC Ferries. Wallets, Purses and their contents are retained in a secure location for 30 days. Any monies not recovered within 30 days are donated to charitable organizations. Major credit cards not recovered by the owner will be returned to the Card issuer (example: VISA, American Express, etc). Any unclaimed personal information will be destroyed. Other found articles of value (examples: clothing, books, sunglasses, umbrellas, cameras, cell phones, portable electronics, etc) which are not claimed within 15 days are donated to charitable organizations. Items with No or Minimum Value are disposed of accordingly. more
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