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What is Chain of Custody? Chain of Custody is a documented system for tracking the movement of the evidence from the client through the Orchid Cellmark laboratory and back to the client.

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What is Chain of Custody? Chain of Custody is a documented system for tracking the movement of the evidence from the client through the Orchid Cellmark laboratory and back to the client.

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How is Chain of Custody maintained? Chain of Custody begins at the point of origin when the client packages the sample(s) for shipment to Orchid Cellmark. Each piece of evidence must be accompanied by a completed Chain of Custody document and should be sent by a nationally recognized courier with a tracking number that can be used to maintain the chain of custody. Alternatively, samples can be delivered in person to Orchid Cellmark laboratories. Once received by Orchid Cellmark, each transfer of evidence is documented by the Orchid Cellmark lab technicians who are handling the evidence. How do I obtain case status information? If a case has already been submitted, you may obtain case status information by contacting our Forensic Customer Service specialists at 1-800-USA-LABS (872-5227). You will be required to submit relevant case information and identify yourself.

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