What is “churn”?
6. This applies to ADSL only. Churn refers to the ability, if your chosen ISP supports it, to switch to another ISP very quickly (in the order of a day or two). For example, it’s common for people to find that their provider either doesn’t provide the services they want, or find that another ISP has a plan better suited to them. In these cases, they just call the ISP they want to switch to, and that ISP can switch them over within a couple of days. It does require you pay your old ISP any bills owed to them, however. Both ISP’s must support the “Churn” process for this to happen. Broadband Choice indicates with each ISP if they support Churn or not. 7. (Your suggested Q&A goes here….