Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What is considered a “reference transaction”?

reference transaction
0
Posted

What is considered a “reference transaction”?

0

For the purposes of this project we are using the Integrated Postsecondary Education Data System’s (IPEDS) definition of reference transaction: A reference transaction is an information contact that involves the knowledge, use, commendation, interpretation, or instruction in the use of one or more information sources by a member of the library staff. Information sources include printed and non-printed materials, machine readable databases (including assistance with computer searching), catalogs and other holding records, and through communication or referral, other libraries and institutions and persons both inside and outside the library. Include information and referral services. If a contact includes both reference and directional services, it should be counted as one reference transaction. When a staff member utilizes information gained from a previous use of information sources to answer a question, report as a reference transaction, even if the source is not consulted again durin

Related Questions

Thanksgiving questions

*Sadly, we had to bring back ads too. Hopefully more targeted.