What is Copa Airlines refund policy if the flight is delayed due to mechanical problems or any other issue caused by the airline?
In the event that Copa Airlines is responsible for your travel interruption, which is attributable to mechanical failure, maintenance issues or logistical problems with the equipment, for example, you will receive a complete or partial refund from the airline. This is what is termed an Involuntary refund. When the travel interruption is classified as Involuntary, you may request a refund for a non-refundable ticket. In these cases, there is no handling fee.
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