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What is customer relationship management and how is it applied?

April 26, 2017applied Business corporations customer Finance Management relationship

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What is customer relationship management and how is it applied?

2 Answers

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its called stakeholder management, or communication management, while you will plan how stakeholders can communicate together and what kind of data will be shared between them. check the following site for more information about Project Management and PMP http://melashri.wordpress.com/ also you will find great information regarding business inelegance on the following site http://bzi4u.wordpress.

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I was in the business community for 50 years and never heard of this management. Customer relations has always been a function of the Sales Department who were responsible for the customer being satisfied with both the product and the service.