What is Digital Voice jitter?
Digital Voice jitter occurs when voice packets are sent and received with timing variations. Jitter is effectively a variation of packet delay where delays actually impact the quality of the conversation. Think of jitter as variable delays in packet delivery. Participants will notice delays in the conversations impacted by jitter. As a result, many service providers now account for maximum jitter levels. What is Digital Voice packet loss? Digital Voice packet loss takes place when a large amount of traffic hits the network and causes it to drop packets. It usually manifests itself as dropped conversations or “tinny” sounds. Packet loss should never exceed 1% and most service providers guarantee service levels with .5% or less packet loss. Packet losses of 1% translates into one voice clip or skip every three minutes, while packet loss of .25% translates into one error every 53 minutes.
