What is Fast Churn?
Switching between Internet service providers on ADSL1 broadband is relatively easy with little cost and downtime experienced by customers because of a process called Rapid Transfer. ADSL2+ (including Naked DSL) however is slightly more complicated because it involves a transfer between DSLAMs – special ADSL2+ hardware inside the telephone exchange Netspace participates in the Fast Churn process making it available in all areas that we have ADSL2+ coverage. If your current provider also participates then switching to Netspace ADSL2+ can be performed with typically only a few moments downtime. If your current provider does not participate, we must first disconnect your existing broadband service before we can commence the Netspace ADSL2+ connection process. In this case you would be without a broadband connection for typically 14 working days. Netspace provides all new and existing Broadband customers with a backup dial-up Internet account which can be used during this time. You will be
