What is happening when Ive loaded the Palette program and try to get into the program and see the message “Card writer module is not connected”?
First, make sure that the card writer module is connected. If it’s connected, but the Palette will not recognize it, this message indicates that there is an IR Q conflict with the COM port that the Palette is connected to. Another device on your computer is sharing a setting and interfering with that COM port. The Palette is not port specific, the program goes out and looks to see what port it is connected on. This is a computer problem. Changing IR Q settings should solve the problem. Due to the variety of computers and devices connected to them, you need to contact your computer vendor for help with solving this problem.
Related Questions
- I have Palette 4.0 and when I try to open the program I get the message, "Security Device not found". I already have the reader/writer box attached to my computer, what is wrong?
- What is happening when Ive loaded the Palette program and try to get into the program and see the message "Card writer module is not connected"?
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