What is HEEP and what is the role of the HEA?
HEEP is the acronym for the Home Energy Efficiency Programme, which is a delivery vehicle for the provision and installation of small energy measures including Housing Energy Advice (HEA); this takes the form of interviewing and understanding how the householder uses energy, and to encourage and advise on practical behavioural changes that the householder/s can undertake to reduce their energy use and consequently their fuel bills.