What is meant by Full Time Auto Attendant?
• Full Time Auto Attendant is when your voice mail system is answering every incoming call as it comes in live. There are several reasons that you may want to have your system use Full Time Auto Attendant: Most often, you will have your system in auto attendant mode for after hours operation. This assists your clients, lessening the amount of time before they are actually leaving a message in someones voice mail box to be retrieved the next business day. Also, you can assist your clients by providing them information, after normal business hours, that they might otherwise have to wait until the next business day to speak with a representative of your company to help them. You may want to alleviate the need for a full time representative of your company to be designated to handle all incoming phone calls. The voice mail system, in auto attendant mode, can replicate the services of a full time receptionist. You may need to have the phones answered during the day immediately when some or
