What is phishing? Is the email I have received genuine?
Phishing is the name given to the fraudulent practice of sending emails purporting to come from a genuine company, in an attempt to trick customers of that company into disclosing private information. Please note that official BT communications are never sent with an attachment. If you receive an email purporting to be from BT but which has an attachment, you should delete it immediately without opening it. If you’re worried, don’t click on a link in an email, nor should you reply to it, especially if it is about confirming or updating your personal or billing details. You can always safely sign in to BT.com at www.bt.com/youraccount and you can safely contact us via www.bt.com/contact. To report a phishing email: www.bt.com/help/phishing.
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- What is phishing? Is the email I have received genuine?