What is Pretext Calling?
Pretext calling is defined as a deceptive means of obtaining personal information. Pretext callers could possibly contact bank employees, posing as their customers, to access personal account information and status. Information obtained from pretext calling is usually sold to debt collection services, attorneys, and private investigators to use in court proceedings. Identity thieves also engage in pretext calling to obtain personal information to create fraudulent accounts and credit cards.
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