What is PROcreations’ return policy?
Your satisfaction is our priority. You may return an item within 45 days of the original order date for an exchange or refund if you’re not completely satisfied. Follow the instructions below: Please send back your items in their original packaging along with tags and any other information and material. Send items to PROcreations Returns Department 3665 Pennsylvania Ave. Weirton, WV 26062 . Please include the “returns” section of your packing slip, noting the following information: Your name and full address, Email address, and phone number where we can contact you with questions. For returns, we will credit the original payment method. We apologize that we cannot refund the shipping costs unless the item was damaged or defective. For exchanges, note what item you would like in exchange. Please state clearly the reason for return/exchange. That’s it! If you’ve provided your email address, we’ll let you know when we receive your package. Otherwise, please allow 10-15 business days to pr
