What is Rokus Warranty and Return Policy?
All Roku products purchased at www.roku.com are covered by a 30-day, no-questions-asked, money-back guarantee. If you are not completely satisfied, just contact Roku for credit using this form and you will be contacted with return shipping instructions. Your credit card will be refunded 100% of the cost of the product. Shipping charges are non-refundable. All Roku products are covered by a 1-year parts and labor guarantee. If for some reason your Roku product is not working properly and customer support is unsuccessful in helping you troubleshoot your problem, just contact Roku for an RMA and you will be contacted with return shipping instructions. Your product will be replaced at no charge. Shipping charges are not paid by Roku.