What is SAWS doing to help people in financial need pay their water bills?
In an effort to help manage rising utility bills, SAWS offers the Affordability Discount to low-income residential customers who meet certain income eligibility requirements. To receive the discount, a customer must apply with the City of San Antonio Department of Community Initiatives (DCI) by calling (210) 207-7830 for details. Project Agua provides water bill payment assistance to customers who are having difficulty paying their water bill. Available funds are used to help low-income SAWS residential ratepayers who are elderly, disabled or who have young children. Program qualifications include being a SAWS residential customer and qualifying through DCI for participation. SAWS’ Senior Citizen Billing Program offers residential customers 60 years of age and older, an exemption of late payment penalties for both water and sewer service charges. Plumbers to People, a service that provides free plumbing repairs to low-income SAWS customers. Water waste caused by leaks can greatly incre
In an effort to help manage rising utility bills, SAWS offers the Affordability Discount to low-income residential customers who meet certain income eligibility requirements. To receive the discount, a customer must apply with the City of San Antonio Department of Community Initiatives (DCI) by calling (210) 207-7830 for details. Project Agua provides water bill payment assistance to customers who are having difficulty paying their water bill. Available funds are used to help low-income SAWS residential ratepayers who are elderly, disabled or who have young children. Program qualifications include being a SAWS residential customer and qualifying through DCI for participation. SAWS’ Senior Citizen Billing Program offers residential customers 60 years of age and older, an exemption of late payment penalties for both water and sewer service charges. Plumbers to People, a service that provides free plumbing repairs to low-income SAWS customers. Water waste caused by leaks can greatly incre
