What is slamming and cramming?
Slamming and cramming are two illegal practices. Slamming is switching a customer’s energy supply service without the customer’s authorization. Cramming is adding charges to a customer’s bill for services that were not authorized by the customer. If you suspect you are a victim of either of these practices, please call the Maryland Public Service Commission at 410-737-8028 or 1-800-492-0474.