What is Sweetbay’s return/refund policy?
Sweetbay Supermarket strives to ensure our customers are 100% satisfied with their purchase. If for some reason you are not happy with an item, please return it for a full refund.* Sweetbay will always attempt to refund an item in the manner by which it was purchased. A receipt is not always necessary when returning an item; however, Sweetbay reserves the right to request a receipt. Sweetbay reserves the right to credit refunds to a Sweetbay Gift Card. Refunds that exceed $9.99 may require additional information from the consumer as well as management approval (i.e. name, address and phone number). Management approval will be required on refunds that exceed $4.99 when both the product and receipt are not available.
