What is Telco 2.0, and is there any connection to Web 2.0?
Telco 2.0 refers to the future telecom business model. Rather than endlessly trying to squeeze more revenue out of a telco’s end users directly, it focuses on growing revenues by building capabilities that support third parties that wish to interact with the telco user base. The potential market opportunity for telcos is significant: $375bn per annum revenue growth in 10 year’s time, in mature markets alone. A 20-30% growth on current market projections. It requires changes to retail and wholesale and new B2B Value Added Services (VAS) such as advertising or payments. Wholesale becomes the new growth engine, as telcos enable third parties to package up minutes, messages and megabytes with their own products and services. The VAS are new, and unlike the B2B wholesale part (which focused on selling network capacity), the core assets are the data you hold on the customer, and the ability to reach that customer and interact with them via many different channels (email, SMS, IPTV, web porta