What is the administration fee on my bill?
The administration fee is a fee by Provident Energy Management Inc. This fee covers costs such as paper, mailing envelopes, mailing costs, reading meters, website hosting, labour, customer service, etc. • What is the first and second energy charge on my bill? The first energy charge on your invoice is for the first 600 kWh (summer rate starting May 1st) and 1000 kWh (winter rate starting November 1st) is charged at a lower rate which is regulated by the Ontario Energy Board. The second energy charge, which only appears on your bill if your consumption exceeds the 600 kWh in the summer or 1000 kWh in the winter, is charged at a higher rate which is also regulated by the Ontario Energy Board. Link to Ontario Energy Board Regulated Price Plan. • What is the Delivery Charge on my bill? The Delivery Charge is comprised of the following individual components: Transmission Charge, Customer Charge (from the local utility), Administration Fee (from Provident), Lost Revenue Adjustment Charge, Sh
