What is the advantage of using the instructional DVD versus just calling up my lender?
Most lenders are absolutely overwhelmed by loan modification inquiries. Unfortunately, due to the current economic downturn and the subsequent employment layoffs, many lenders are understaffed and are using everyday banking customer service representatives to answer questions regarding loan modifications. Often many of these customer service representatives are reading a script and are not knowledgeable enough to properly answer your questions over the phone. The instructional DVD will teach you to submit a professional loan modification proposal so that your package goes directly to a loss mitigation underwriter and not just a customer service representative.
