What is the benefit of an impartial mediation service?
Whilst the Housing Options Team would normally make the initial contact when mediating. Utilising partners would enable customers to a broader service where: A neutral and impartial service is most consistent with the practices of counselling and mediation Homelessness mediation is a specialist service where an outside agency can provide expertise and a network necessary to support the work which can offer cost and quality benefits A homelessness mediation service benefits from being perceived by clients as independent of the local authority External providers can have access to wide support networks of other help agencies In conculsion It is clear that throughout Vale Royal many people have a genuine problem in remaining in their home or finding appropriate accommodation. Such pressures can lead to frustration and disputes within their current home. The purpose of mediation, within the context of a person’s housing application, is to try to prevent, wherever possible, disputes at home
