What is the cancelation policy for ProZ.com training sessions?
Cancelation 5 working days before the training session: Attendees who cancel their participation not later than 5 working days before the planned training session date will receive a refund of their registration fees minus a 10% administrative fee. Refunds will be processed 30 days after receiving notification of cancellation. Cancellations must be requested via support request No refunds will be granted after 5 days before the training session takes place. Transference of booking within 5 to 1 days before the training session: Transference of a training booking to another course is possible if staff is notified via support request at http://www.proz.com/support within 5 to 1 days before the training session takes place. Tranference of delegates to another course will incur a rebooking fee of 25% of the advertised course fee. There is no limit as to how many times a booking can be transferred. Cancelation 24 hours before, during or after training session takes place: No refunds will be
