What is the diaper rotation and why am I not charged for just the diapers getting cleaned?
The diaper rotation can seem very confusing…even for us, but there is a reason for it. The key to understanding it is that we will always need to have clean diapers to give you while we are taking your dirties to the store to clean. That means for each new customer we actually need twice the weekly order amount. The easiest way to explain the rotation besides the paragraph on the How it Works page, is that the number you have at home and the number you turned in last week will always equal twice the number in your weekly rotation. (ex. Jane turned in 56 diapers last week and there are currently 64 diapers at her house. The total amount in her rotation is 120 with a weekly order of 60). The bottom line is that you will always have at least the number you requested per week at your house.