What is the difference between BES and BIS, and which do I need?
TELUS provides two paths for BlackBerry Smartphone users to access Business Email: BlackBerry Enterprise Service (BES) and BlackBerry Internet Service (BIS). Blackberry Enterprise Service (BES) For Business Email customers who need support for a range of BlackBerry Enterprise Service(BES) capabilities, TELUS provides a Hosted BlackBerry service. Blackberry Sync offers the most commonly requested capabilities such as: • Wireless access to e-mail, calendar, tasks, and contacts • Device management such as remote device wipe, password reset, managing users, and setting security policies • Active Directory lookups • Ability to implement instant messaging for Blackberry (Instant Connect) • Over the air device activation Full BlackBerry support TELUS provides the following support at TELUS data centers: • Hosting and operation of Blackberry Enterprise Server • BES server, client licenses and support services (There is no need for customers to provide licenses or service agreements) Technical
