What is the difference between substantiated and unsubstantiated?

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What is the difference between substantiated and unsubstantiated?

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A finding of “substantiated” means that the preponderance of the evidence collected during the investigation indicates that the incident occurred. A finding of unsubstantiated/ insufficient evidence” means that the evidence collected during the investigation indicates there was not a preponderance of the evidence to support the allegation or that the evidence collected during the investigation was conflicting or inconclusive. A finding of “unsubstantiated/ unfounded” means that the evidence collected during the investigation indicates that the allegation did not or could not have occurred.