What is the Fair Use Policy?
The Citycell Fair Use Policy is designed to make sure that our Zoom service offers all of our data customers optimum value in terms of speed and reliability, whenever they use it. As per the Policy, Citycell reserves the right to restrict the data transfer rates of any customer (on the Unlimited Product) if we believe they are using the service inappropriately, affecting other users’ experience. The Fair Use Policy only affects a very small number of users on the network. Click here for details.
The Citycell Fair Use Policy is designed to make sure that our Zoom service offers all of our data customers optimum value in terms of speed and reliability, whenever they use it. As per the Policy, Citycell reserves the right to restrict the data transfer rates of any customer (on the Unlimited Product) if we believe they are using the service inappropriately, affecting other users experience. The Fair Use Policy only affects a very small number of users on the network. Click here for details. Where can I get after-sales service for Zoom Ultra? Our nationwide network of Customer Care Centers and Points are equipped to provide after-sales service for your Zoom Ultra connection and device. Please visit www.citycell.com or contact our Helpline (121 from Citycell mobile and 011-99121121 from other operators) for details. How Can I migrate from my existing Zoom (Pre/Post) to Zoom Ultra (Pre/Post)? By swapping your existing 1x RUIM and 1x device you can able to enjoy different Zoom Ultra pl