What is the Find Family National Call Center?
The Find Family National Call Center is the national collection point for information on separated family members or those who may have perished in Hurricanes Katrina and Rita. The center seeks to reunify families with their loved ones or help them locate and recover their loved ones remains. The Call Center is a joint effort between the State of Louisiana, FEMA, its National Disaster Medical System (NDMS) and Disaster Mortuary Operational Response Team branches, and the U.S. Department of Health & Human Services. The Center was established using best practices from a variety of global disasters and emergencies, including the 9-11 attacks, recent earthquakes and tsunamis, and it includes forensic and mortuary experts, chaplains, mental health and other professionals who can help families with their search. Since it opened on September 7, the Call Center has received more than 10,000 reports of missing persons and has closed more than 5,400 cases.
