WHAT IS THE GREATEST FRUSTRATION you have CONCERNING the patient and MCDONALD PHYSICAL THERAPY?
A. Our biggest frustration is when patients whom we have helped in the past is forced to seek care outside our facility. Whether it is a physician group that has their own physical therapy facility or an insurance company that limits access to us, we hope that you know you have a choice to go where you want to go. More and more patients are directed to physician or hospital owned physical or occupational therapy programs. YOU HAVE A CHOICE! Do not let them direct you away from us just because you feel uncomfortable insisting on seeing us.
