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What Is The IVR System?

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What Is The IVR System?

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The IVR system is an automated record inquiry system available only to Record Inquiry Account holders. If approved for an account, you are pre-qualified to receive record information. Account holders have access to DMV’s Interactive Voice Response (IVR) system. For more information refer to the IVR User Guide (Form 735-6733). Advantages for IVR users include 24-hour access to certain driver and vehicle record information, and overnight turnaround time for prints ordered through the system.

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