What is the most important question a potential client should ask a trainer?
As a potential client, what would turn you away from a trainer? Respect is evidently a big issue. Ninety percent (90%) of respondents made mention of it. A trainer’s ability is not enough. A client would be more inclined to stay with a trainer of moderate ability than one with exceptional ability who treats them disrespectfully. This includes speaking to a client, or potential client, in a condescending tone – or avoiding answering direct questions. Plus, making a rude comment to someone might just run off more than the person to whom it was directed. Others may leave from fear of being next in line for that kind of treatment. Yelling, which might relate to the above, was also high on the list. We aren’t talking about raising your voice to be heard above barking dogs. No one likes to hear constant screaming. A whopping eight-six percent (86%) stated yelling while on the field was a concern. They mentioned things such as derogatory remarks, negative comments and embarrassment. Forty-six
