What is the NICU social workers role?
The NICU social worker is here to help you and your family deal with the stress and emotional issues that are natural reactions to your baby being in an intensive care nursery. This professional works with you to explore family support systems, communication between your family and the NICU staff, making sure you understand the information being provided, developing coping skills and other issues that may impact your family. Our social worker can also intervene when you need supportive counseling, to schedule a patient care conference or connection to community-based resources for special issues such as substance abuse, poverty, homelessness and domestic violence.