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What is the normal time for processing claims? What can I do to make sure my claims are not delayed in processing?

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What is the normal time for processing claims? What can I do to make sure my claims are not delayed in processing?

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Eligible clean claims are paid within 11 to 15 working days from date of receipt. Make sure the service provider has the correct identification numbers and claims mailing address. If the Trust Administrator asks the provider for additional information, encourage your provider to submit the information in a timely manner.

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