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What is the procedure to be followed when a customer has lost/misplaced his slip/instruction booklet?

April 26, 2017booklet customer followed instruction Lost misplaced procedure slip

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What is the procedure to be followed when a customer has lost/misplaced his slip/instruction booklet?

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The customer has to immediately intimate the bank by submitting a letter mentioning the details of the slip/booklet lost duly signed by all the holders and request issuance of a fresh booklet. A “Stop Instruction” would be marked against all the unused slips to avoid misuse of slips.