What is the process if a client is moving to a different provider? As a provider, can I inquire why the change occurred?
If a client has decided to move their child to another provider, all parent fees must first be paid in full with the current provider. ELCFH staff cannot discuss why the client has chosen to move their child-this is the parent’s right and choice. Most often we do not know the details; we are just trying to complete the transition for both the parent and provider. Hopefully the parent and provider have built a relationship where these types of questions can be discussed.
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