What is the relationship between EMS hardware monitors and Predictive Support?
EMS is not replacing Predictive Support — EMS works with Predictive. You need to have EMS running for Predictive to work. For example, the EMS hardware monitors include the Disk Monitor (disk_em). This monitor lets you know when your disk has events that might cause problems and downtime. These “event” messages are sent to text files, such as console, syslog or the default /var/opt/resmon/log/event.log In the case of Predictive, the same message goes to a log at /var/opt/pred/emslog. Predictive uses the emsscan program to read this data. Based on the message and the severity, Predictive sends a message to HP to come out and service the disk. Predictive Support is the “full service” story. The “economy class” solution is to load the EMS hardware monitors and manually read the messages in the event.log and make your own decisions about responding to the events.
