What Is The Role Of A Business Team Coach?
It’s often difficult for supervisors to make the transition to the role of a business team coach because all the characteristics that made them successful as supervisors are the very characteristics that must change as a team coach. The typical supervisor decides what tasks need to be done each day, assigns them to people, and checks to see that they are being done. In a team environment, all of those tasks are transferred to the team, leaving the coach with a much less defined role. An effective team coach: • Helps the team clarify and maintain focus on its purpose, goals, measurements and boundaries • Gives feedback, offers ideas and encouragement to improve skills • Shares key information with the team • Monitor’s team progress and provides reward and recognition • Helps eliminate cross-functional barriers and the management of relationships with outsiders • Challenges the team to perform at its best by prompting the team to ask what can be done better • Guides and serves as a sound
