What is the Survey or Inspection Process?
The surveyor will schedule routine surveys within six months of the certificate expiration date. Complaints and revisit surveys are always unannounced. The surveyor will review all documents related to laboratory testing including but not limited to procedure manuals, test records, personnel files, and patient records. Failure to voluntarily provide this information may result in termination of your CLIA certificate and Medicare reimbursements. If the surveyor finds condition level or severe deficiencies, the facility’s CLIA number may be terminated. Except in rare cases, facilities are given the opportunity to correct all deficiencies within a specified period before termination occurs. Standard or minor deficiencies must be corrected within a reasonable period not to exceed 12 months. Assistance is always available to facilities.