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What is the time scale to submit any claims for loss or damage?

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What is the time scale to submit any claims for loss or damage?

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All claims MUST be in the Parcel2Go office within 14 days from the date of dispatch; High Value goods claims must by processed within 7 days of date of dispatch. These time frames are imposed by the Carriers we use and as such we aren’t able to alter these in anyway.

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