What is the total number of utility customers?
There are 77,787 residential customers and 7,780 commercial customers for a total number of billed customers of 85,567. 6. Are commercial customers able to pay through these applications? No. The online and IVR applications were only set up for residential customers. The reason is that commercial utility bills fluctuate and can range from $1,000 to over $10,000 per month, so associated costs would be significant.