What is the warranty on Making Memories products?
Making Memories Wholesale, Inc. (“Making Memories”) warrants its product to the first retail purchaser for twelve (12) months from the date of original purchase. For warranty service, you must provide proof of the date of purchase with the original receipt. The warranty is voided if purchased secondhand from first retail purchaser. Making Memories will cover all manufacturer defects. Making Memories does not warrant failure of the product to function properly as a result of accident, misuse, abuse, non-Making Memories modification, use in an unsuitable physical or operating environment, improper maintenance by you, improper storage, neglect, improper shipping, damage caused by disasters such as fire, flood, lightening, improper electrical current, interaction with non-Making Memories products, or service by someone other than Making Memories. To request a product replacement for product covered under the (12) month warranty, please submit your request at http://www.makingmemories.com/r