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What is Video Relay Service (VRS)?

Relay service video VRS
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What is Video Relay Service (VRS)?

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VRS is a telecommunication service for Deaf and hard-of-hearing individuals who use American Sign Language (ASL) as their primary language. VRS enables anyone to conduct video relay calls through a certified ASL interpreter via a high-speed Internet connection and a webcam with a PC or a videophone and a TV. The Deaf user sees an ASL interpreter on their TV or computer screen and signs to the interpreter, who then places a call to a hearing person via a standard phone line and relays the conversation between both parties. Communication using VRS is instantaneous and natural. Q: Is VRS free and how is VRS funded? A: Various VRS companies provide video relay services free of charge. Each of these VRS providers is reimbursed from the federal Telecommunications Relay Services Fund and must comply with various Federal Communications Commission (FCC) service quality requirements. For example, providers that choose to offer VRS must meet speed-of-answer requirements and must offer service 24

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