What kind of return on investment can I expect from a competitive intelligence or knowledge management initiative?

0
Posted

What kind of return on investment can I expect from a competitive intelligence or knowledge management initiative?

0

Depends again on the scope involved, but because the costs of CI and KM are usually small compared to the revenue or efficiency projects they impact, we have seen astounding returns – as high as 10 or 20 per one dollar of expense or investment.