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What kind of security procedures are in place to protect my information when I am managing my money or paying bills through Online Banking?

April 26, 2017bills managing money Online Banking paying procedures protect security

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What kind of security procedures are in place to protect my information when I am managing my money or paying bills through Online Banking?

1 Answer

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All Online Banking sessions are authenticated and encrypted. The authentication of a Online Banking session is handled through your Account Number and PIN combination, which is required at login. The PIN is the same that is used when conducting your PrivateLine (automated phone banking) transactions. You do have an ability to request a new PIN to access Online Banking and PrivateLine when you sign up for the Online Banking service. In addition, you have the ability to change your PIN in the Maintenance section of Online Banking. We encourage you to change your PIN often.