What kind of training does a computer support specialist need?
For many jobs in computer support, a bachelor degree in information systems or computer science is required. Some computer support jobs may only require an associate degree in a related field, along with computer support training courses or certification. There are a number of computer support certificate programs available. Strong communication, problem solving, analytical skills are also essential for this work. Since computer support specialists constantly interact with customers, coworkers, and other computer personnel, they must also be able to effectively communicate over the phone, in writing and in person. Click here for a list of online computer science degree programs.