What kinds of problems do people have with ordering flowers online?
Some consumers have reported that the flowers they received were the right flower, but the wrong color. Other times the delivery schedule was delayed. Other times they complained that the flowers were shipped overnight in a box instead of delivered by a messenger. In other cases, the flowers or plants were smaller in real life than they appeared to be on the website. In these cases the consumer would have to speak with the online florist by email or phone to ask for a refund or store credit, so make sure that you have read the terms of the order, delivery methods, any guarantees they may offer, and their customer support policy.
