What makes a good advice and ticket-sales counter?
Service points should be designed so that children and people in wheelchairs can get past and move around. The service counter should not be more than 800 mm high and there should be knee room beneath it, the height of which is at least 670 mm and its depth 400 mm. Service points should also be fitted with hearing-aid induction loops. The existence of the induction loop is to be indicated by a symbol.
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