What makes a good Credit Manager?
By Dominique Vaughan Williams, Director of Marketing, Coface UK What is the mark of a good credit manager? Is it their ability to accurately assess credit risk; their success in collecting outstanding invoices; or even their mastery of relationship building? Just the other month, Credico, (part of Coface UK, the credit solutions provider) was asked to help judge the Magazine Credit Manager of the Year on behalf of the Periodical Publishers Association (PPA). As we looked through the nominations, it became increasingly apparent that the best Credit Managers needed to be adept at more than just collecting money owed by customers or refusing them credit. In fact, the event prompted a lively discussion about what constitutes the model of a modern Credit Manager, before the winner (Girish Padhiar, of Emap Spectrum) was eventually chosen. While our conclusions may not be definitive, they do represent a fairly comprehensive guide to the demands of the job: Personal qualities Chasing customers
